Mimo creates hyper personalised customer communications and journeys that feel timely, relevant, and human. We help organisations nurture meaningful experiences that retain, obtain, and grow customers. Every contact becomes a moment that builds trust and moves people to act. In short: “We make it personal.”
Who We Are
We are a hybrid of platform and service that unifies a variety of communication mediums into a single, coherent experience weaved into a holistic and considered customer journey. Our engine learns from every interaction to tailor the next best step for each person. When automation needs a human finish, our managed outreach team closes the loop.
Who We Are
We are a hybrid of platform and service that unifies a variety of communication mediums into a single, coherent experience weaved into a holistic and considered customer journey. Our engine learns from every interaction to tailor the next best step for each person. When automation needs a human finish, our managed outreach team closes the loop.
Who We Are
We are a hybrid of platform and service that unifies a variety of communication mediums into a single, coherent experience weaved into a holistic and considered customer journey. Our engine learns from every interaction to tailor the next best step for each person. When automation needs a human finish, our managed outreach team closes the loop.
Our Journey
Mimo was founded to solve a costly problem many teams face: lots of messages, not enough connection. That fragmented customer journey amidst fleeting attention spans needed to be addressed by more than just dollars poured into yet another ad campaign or TikTok dance. We began by stitching together siloed channels and data so journeys could flow rather than fragment. Today we are scaling with partners who see that personalisation at scale is now a competitive necessity.
Our Journey
Mimo was founded to solve a costly problem many teams face: lots of messages, not enough connection. That fragmented customer journey amidst fleeting attention spans needed to be addressed by more than just dollars poured into yet another ad campaign or TikTok dance. We began by stitching together siloed channels and data so journeys could flow rather than fragment. Today we are scaling with partners who see that personalisation at scale is now a competitive necessity.
What We Do
We ingest customer signals, orchestrate cross-channel journeys in real time, and measure outcomes with clear analytics. Content, timing, and channel are tuned per individual so every touchpoint earns attention rather than adding noise. Where a conversation is required, our team executes campaigns and follow-ups as an extension of the client. The result is a continuous cycle of learning that compounds performance.
What We Do
We ingest customer signals, orchestrate cross-channel journeys in real time, and measure outcomes with clear analytics. Content, timing, and channel are tuned per individual so every touchpoint earns attention rather than adding noise. Where a conversation is required, our team executes campaigns and follow-ups as an extension of the client. The result is a continuous cycle of learning that compounds performance.
Who We Work With
We serve mid-market and enterprise organisations that manage complex journeys or high volumes of customer interactions. Our strongest traction is with charities and nonprofits, automotive networks, and retail and services where lifetime value and loyalty matter. We also partner with agencies and platforms to embed Mimo within vertical solutions.
Who We Work With
We serve mid-market and enterprise organisations that manage complex journeys or high volumes of customer interactions. Our strongest traction is with charities and nonprofits, automotive networks, and retail and services where lifetime value and loyalty matter. We also partner with agencies and platforms to embed Mimo within vertical solutions.
Who We Work With
We serve mid-market and enterprise organisations that manage complex journeys or high volumes of customer interactions. Our strongest traction is with charities and nonprofits, automotive networks, and retail and services where lifetime value and loyalty matter. We also partner with agencies and platforms to embed Mimo within vertical solutions.
Why It Works
Mimo succeeds because it unifies channels, data, and delivery in one place so intent translates into action. Automation does the heavy lifting while the human touch resolves the moments that matter most. Performance is proven through transparent reporting that links journeys to retention, acquisition, and growth. It is a model that scales efficiently whilst unlocking significant upside still to be captured.
Why It Works
Mimo succeeds because it unifies channels, data, and delivery in one place so intent translates into action. Automation does the heavy lifting while the human touch resolves the moments that matter most. Performance is proven through transparent reporting that links journeys to retention, acquisition, and growth. It is a model that scales efficiently whilst unlocking significant upside still to be captured.
Why It Works
Mimo succeeds because it unifies channels, data, and delivery in one place so intent translates into action. Automation does the heavy lifting while the human touch resolves the moments that matter most. Performance is proven through transparent reporting that links journeys to retention, acquisition, and growth. It is a model that scales efficiently whilst unlocking significant upside still to be captured.
Own the Decision Moment
Right information. Right people. Right time. Repeatable advantage.
Own the Decision Moment
Right information. Right people. Right time. Repeatable advantage.